Please read the information below carefully. It will help you how to take order with us.
Customer send inquiry to email@example.com. We will sent you our price list. And write down the details of order that you want : our code item, quantity, and size.
Our marketing staff will check and send the “performa invoice” for customer approval. Documents will contain fish cost, freight cost, and packaging cost.
After customer approve for all of documents. Transfer Payment by T/T to our bank account.
After we receive the payment, we will start prepare the document for shipment, we also book space for the date that you want us to ship it, and quarantine fish.
We pack the fish with our technologies and the fish will be ready to go.
Customer send us report of the fish that arrive. We will wait for customer report 1x24hours for the claim of the death fish. if customer report after 1x24hour customer cant claim the death fish.